Frequently asked questions

Who will be my driver?
All our tours are operated by fully licensed and insured local driver-guides. They are experienced professionals who know Iceland well and take great care to make your journey safe, comfortable, and relaxed — while sharing local insight along the way.
 
What kind of vehicles do you use?
We operate a high-standard, modern fleet designed for Icelandic conditions, including: 

• Comfortable premium cars

• Spacious vans ideal for families and small groups

• Larger vehicles such as Sprinter-style vans for bigger groups and extra luggage

• First Class vehicles and 4x4s for added comfort and challenging road conditions

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If you have a specific vehicle request, Please contact us know — we’ll do our best to accommodate it.
 
Do we offer custom tours?
Yes — all our tours are private and fully customizable.
We’re happy to design a tour around your interests, pace, and travel style. Simply email us your ideas to contact@rpt.is or click contact at bottom of this page. 

Are tours shared or private?
All tours are 100% private — only your group and your personal driver-guide.

What is included in the tour price?
Your private tour includes:

• Private vehicle and driver-guide

• Fuel, parking, and road fees

• Pickup & drop-off at your accommodation or Cruise ship.

• Admissions, meals, and optional activities are listed separately unless stated otherwise.

Where do you pick up and drop off?

We offer pickup and drop-off at:

• Hotels and accommodations

• Keflavík International Airport

• Reykjavík & Hafnarfjörður Cruise Port

Please provide your accommodation or cruise ship details when booking or contact us if you have a special request.

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What happens if the weather is bad?

Weather in Iceland can change quickly. If conditions affect the plan, your driver-guide will adjust the route or timing to ensure safety while still delivering the best possible experience.

 

In rare cases where a tour must be canceled due to unsafe weather or road conditions, we provide a 100% refund.

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For Northern Lights tours, sightings can never be guaranteed.

If weather or aurora conditions are not favorable, the tour will be canceled in advance and a full refund will be issued.

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How far in advance should I book?

We recommend booking as early as possible, especially for:

• Summer travel

• Winter holidays

• Northern Lights season

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Private vehicles and driver-guides are limited.

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​Can I cancel or change my booking? 

Yes, bookings can be changed or cancelled. Please email us at contact@rpt.is with your name and booking reference, and we’ll assist you as quickly as possible. Full details can be found in our terms & condition.

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